![]() ![]() Sonar is off, Sonar devices are also installed as default upon restart. Both pics show Sonar as off and not in use, yet they still manage to hijack my system. I also really like the optical switches and don't have $100+ to blow on a competitor with better/less bloatware-ish software. ![]() ![]() Uninstalling GG is the easy fix, but the KB(Apex Pro TK) tends to 'forget' your RGB profile and macros slowly overtime when working from onboard memory VS GG/Engine. They tell me nonsensical things then auto-close my tickets after not responding to the logs I send. Where do I even go from here? SS is no help. team and it's lead), ask me for a ton of logs/files, stop responding to me, and then slide into my DMs after I start raising a stink on Twitter. More often than not they say they'll escalate the ticket(last update I was told it was forwarded directly to the Sonar dev. They most recently told me to stop using Nvidia drivers(I use a 30 series, I literally can't do that) and to not use VR. 2021 and have gotten unsatisfactory responses from SS. Normally the fix would be as simple as marking the devices as 'do not allow' but since they are digital they are treated as new/different devices every update. It's a huge pain in the butt if the update goes under my radar because then I have to go in and change all my audio options across OBS, VR, Discord, DAWs, and Premiere Pro. I'm running into an issue where every time GG updates it installs new digital audio devices and makes them the default in my system settings. Posts that do not fit into flair categories will promptly be removed at moderator discretion. 99% of all threads should get auto tagged automagically. You are doing a major service to yourself and our community. This helps our sub stay streamlined and quickly searchable for other on target threads. If your post manages to slip by the auto flair feature, please take a second and do so on your own. ![]() Rule 5 - Automoderator is currently reporting in and standing by. Rule 4 - Harassment, posts that are not constructive, and/or thread spamming will be removed and a ban may be issued. A ban may follow depending on the severity. Rule 3 - Absolutely zero tolerance for foul or aggressive language. If you have an urgent matter, please open a help desk ticket! Our inboxes are always full and we most definitely will not be able to get in touch with you right away. All time is donated by the team after regular work hours. They do not work in this subreddit full time. They are marked by an orange SteelSeries flair. Rule 2 - Some of the mods of this sub are SteelSeries representatives. All RMA related tickets will be auto removed by AutoModerator. All support matters will be handled directly through your ticket and our ticket system. If your help ticket was recently resolved and you feel it is not resolved, please create a "follow-up" ticket where we can further discuss your case. Threads relating to support will be closed with discussion continuing in your ticket at the SteelSeries Support Center. All Support related threads must have a customer support ticket either currently open or recently resolved. Rule 1 - This sub is not a dedicated support channel and it is not designed to be such. Sub Categories and Filters AUDIO KEYBOARD MOUSE CONTROLLER MOUSEPAD SOFTWARE Posting Rules National Holidays and are closed for business accordingly. We hope you enjoy your stay and find this sub to be a friendly and helpful community. Prior to posting any help related concerns, please be sure that you have an open ticket, through SteelSeries Support, with our customer support team. Stay awhile and listen! Please review the quick links and rules we have listed below. STEELSERIES SHOP OPEN A SUPPORT TICKET VIEW OUR FAQ STEELSERIES ENGINE DOWNLOAD TECH BLOG Winning is Everything ![]()
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